NEW CONTACT INFORMATION

HOW TO CONTACT US

We received your email.  We are currently closed. Our hours are 8-4:30PM Monday thru Friday Pacific Time.  Our distribution or technical department will contact you about your problem or question when they return to work during normal business hours, Thank you.
 
FREQUENTLY ASKED QUESTIONS:

Q: What information should I give if I need help?


1.  The number of the Theater or members gallery if your password/user name is not working.

2.  The order number and the number of the download if it is a download problem.
3.  Your first and last name.
 
Q: Why is the user name and password I picked not working?

1.  You probably made an error when copying your user name and password from the confirmation page. You should copy and print it so you know exactly what it was when you type it in.  

2.  Passwords and user names are
case sensitive
 
Q: Why is the download only playing sound?

A: Because you are using the wrong player. The recommended player is
video LAN,  There is a free download on the download page.  To download the recommended player, go to http://www.videolan.org/vlc/

For questions regarding video orders, downloads, join or password problems, contact
nuwestleda@gmail.com

 

To contact Ed Lee, send emails to ledanuwest@aol.com

 

Our mailing address is

Nu-West/Leda

P.O.Box 1239, San Marcos, CA 92079

 

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